With the introduction of IRIS, our secure AI solution, we are able to make real progress in administrative work. Repetitive tasks – especially responding to standardized emails – are now completed by our staff in one minute instead of around ten minutes as before. This not only noticeably relieves our administrative employees but also creates space for addressing citizens' individual concerns. At the same time, with IRIS, we are building an internal knowledge database that makes our administrative knowledge centrally accessible and significantly simplifies the onboarding of new colleagues. IRIS shows how we can use digitalization responsibly and in a practical way – for the benefit of our employees and the entire municipality.
Ludwig HornFirst Mayor of the Municipality of Tutzing