On LLMs, Leaderboards, Long Contexts and their Limitations
In this post, our CTO Benjamin Schiller discusses some surprising findings from our latest experiments on argument mining and semantic search. This post adds to our series on LLMs and RAG (after Part 2 and Part 1). We lately ran a bunch of experiments inspired by some advances on the MTEB Leaderboard. I am finding […]
Create B2B insights with SUMMETIX
To break through the noise in B2B marketing, you need unique and engaging content. Leading companies often release reports like “The Future of Work”, “Top trends in Logistics” etc to create engagement. To develop a report, you usually commission a marketing agency. They conduct desktop research, interview clients, write most of the content, and design […]
Win more consulting deals
Our interim CMO Simon Sundberg explains how SUMMETIX helps consulting firms win more deals – faster. “Win more consulting deals” sounds like a bold claim – but I believe it is accurate. Here is why: During my time working in client advisory roles, we mainly won projects based on: Fresh Content To win a deal, […]
Bring Large Language Models into your Contact Centre
Recently summetix launched a cutting edge capability for contact and call centres for them to decrease response time. But how does this work in practice? Today, contact centre employees dig around in knowledge databases to find previous answers to customer queries. And sometimes, they must go through product documentation or – in the case of […]
Barking up the right tree: Discover what pets and owners really want with SUMMETIX
In the pet food market, understanding customer sentiments is key to staying ahead of the curve. At SUMMETIX, we’re transforming how pet food retailers and manufacturers engage with their customers by leveraging real-time data analysis and advanced Argument Mining technology. As pet lovers, we all understand the importance of feeding our furry friends the best […]
SUMMETIX joins Barclays Eagle Labs AI Bridge programme
SUMMETIX has been accepted onto the Barclays Eagle Labs AI Bridge Programme delivered by CodeBase. This programme is designed to help both startups and established businesses understand the different approaches to collaboration, and disruptive innovation in generative AI, so they can harness the potential for greater productivity. – We are proud to be selected by […]
SUMMETIX completes study on hotel and restaurant ratings in Frankfurt’s railway station area
On behalf of Eigentümerinitiative Bahnhofsviertel (The Railway Station Area Owners’ Initiative), SUMMETIX conducted a study on hotel and restaurant reviews on Google Maps over the last few years. The study focused on the area around Frankfurt’s central train station and highlights how local businesses are being impacted by the reputation of the area. While there […]
Why do we need arguments in RAG?
RAG (Retrieval-augmented Generation) is only as good as the retrieval. If retrieval fails, the LLM will either still make up an answer (and possibly hallucinate), or simply not be able answer the question. For example, ChatGPT (in its latest 4o version and using web search) is very good in providing reasonable answers to questions about […]
Unlocking competitive advantage with AI argument clustering
How do you best capture emerging trends before it is too late? summetix changes the landscape with its powerful argument clustering capabilities. It’s time to retire the word cloud. While it may provide a surface-level understanding, it often falls short in revealing the deeper context behind the data. Run a word cloud on customer reviews […]
Spotting Product Pipeline Issues Six Months in Advance: A Case Study
Timely identification of product issues can make the difference between leading the market and falling behind. Recently, SUMMETIX helped a leading oral health technology company anticipate product problems six months in advance, showcasing the power of advanced analytics and AI-driven insights. The Challenge Our customer, a global leader with operations in almost every country, faced […]